Usps not updating tracking info

16-Apr-2020 15:12 by 5 Comments

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Packages may sometimes be scanned as "delivered" when they're sorted and loaded onto a vehicle for delivery, instead of at the actual moment of delivery.

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Packages being returned to sender are generally considered low priority by the USPS and may move slowly, so unfortunately we can’t provide an estimate as to when returned packages arrive back at our warehouse.

If it has been a few business days from the initial delivery scan, and you are still unable to locate your package after following the steps above, please contact us!

The USPS will re-use tracking or customs numbers after a certain amount of time has passed.

For international packages, we recommend contacting your local delivery or customs office.

We have often seen packages marked as "delivered" on the USPS website when they are actually still in customs.

Any notices or notes left by the mail carrier are out of Hey Chickadee's control.

The USPS tracking/customs page usually displays the reason why the package is unable to be delivered.

The first says "possible delay in delivery due to arrival at incorrect sort facility". The first says "possible delay in delivery due to arrival at incorrect sort facility". I've seen that before but can't remember the carrier exactly (I think it's USPS).

Then the tracking showed it had arrived in my home town..was shipped out again..a city 70 miles away! Then the tracking showed it had arrived in my home town..was shipped out again..a city 70 miles away! A package arrived in my town sorting facility (less than 20 miles from where I live).

If your shipment is marked “return to sender”, feel free to contact us and let us know about the situation.

Please be sure to double check your order confirmation email, your account, or your shipment confirmation email to confirm that you provided the correct address, and that no typos or errors were made.

Occasionally, customers may receive a customs number that still shows the previous delivery information from the last parcel it was used for.